Local IT Support
IT support built around Lincoln businesses
Lincoln runs on small business — professional firms downtown and in the Haymarket, trades and light industrial along Cornhusker Highway, clinics and offices spread across the south side. AugTech Support gives those businesses a complete outsourced IT department: monitoring, patching, helpdesk, email security, backups, and the project work (networks, cameras, migrations) that keeps a growing company moving.
Lincoln sits about 35 minutes down I-80 from our Gretna headquarters, so we structure support to be efficient: 24/7 remote monitoring and helpdesk handle the overwhelming majority of issues instantly, while on-site work — installs, hardware swaps, camera systems, network buildouts — is scheduled in dedicated Lincoln service windows so projects get done in full visits, not drive-by patches.
What We Offer in Lincoln
Every service, available locally
Common Questions
Frequently asked questions
Do you provide on-site support in Lincoln?
Yes. Remote monitoring and helpdesk cover Lincoln 24/7, and on-site work is scheduled in regular Lincoln service windows — typically within one to two business days for standard requests, faster for urgent outages.
Can you install security cameras at our Lincoln facility?
Yes — commercial camera and door access installations are one of our core services in Lincoln, from single storefronts to multi-building facilities, with remote viewing and managed maintenance plans available.
We're a Lincoln business with offices in Omaha too. Can you cover both?
That's our sweet spot. One provider, one monthly rate, one helpdesk number for every location across the Omaha–Lincoln corridor — with site-to-site networking to tie your offices together securely.
Start with a free business IT evaluation
An on-site walkthrough of your network, security, and backups — and a prioritized, plain-English report that's yours to keep either way.